Hello, how can we help you?

Recent Searches: SoftExpert Survey tasks - SoftExpert Survey views - Revising a survey template - Adding a question group

Minimum requirements

See below the minimum requirements that mobile devices (smartphones and tablets) must have in order to access the system via browser and download SoftExpert applications:

                                         iOS operating system
Operating system version Last two releases of first digit - we recommend the use of the most recent version.
Browsers¹ Safari or Google Chrome
Memory (RAM) 3 GB
Processor 1.2 GHz
Display 4.7''
Screen resolution 750 x 1334
Storage 64 GB
Compatible IOS/IpadOS 13+
Recommended IOS/IpadOS 15+
                                       Android operating system
Operating system version Last two releases of first digit - we recommend the use of the most recent version.
Browsers¹ Google Chrome
Memory (RAM) 4 GB
Processor 1.6 GHz
Display 4'' (via application/smartphone)
5" (via browser/tablet)
Screen resolution 640 x 1136 (via application/smartphone) 
720 x 1280 (via browser/tablet)
Storage 32 GB
Compatible Android 8+
Recommended Android 10+

¹ It is always recommended to use the latest version of browsers.

 

The SoftExpert Document, SoftExpert Maintenance, SoftExpert Workflow, and SoftExpert Audit applications only connect to environments (domains) that have certificates with a complete certification chain and issued by a certifying unit.

 

 

Other recommendations

Some smartphones and tablets stand out in the market for their higher performance, thus providing users with a better experience. Therefore, for SoftExpert Suite to be used on mobile devices, we recommend some specific product lines (meeting the minimum requirements mentioned above).

Models recommended for using SoftExpert Suite via application:

  • Iphone X/XR/XS/XS Max
  • Iphone 12/12 Pro/ 12 Pro Max
  • Xiaomi Redmi Note 12/Poco X6/Redmi 13
  • Samsung Galaxy A15/A55/A23

Smartphones and tablets recommended for using SoftExpert Suite via browser:

  • Apple iPhone 6 (or similar/superior)
  • Apple iPad 7 (or similar/superior)
  • Samsung Galaxy Tab A7 (or similar/superior)

All models mentioned may be replaced by higher models or similar, provided they meet the minimum requirements for operation.

 

Was this article helpful?